FAQs

Serving Lafayette, IN and Kokomo, IN

FAQs

Wabash Valley Exteriors

Have a residential or commercial-related question? We have the answer. Check out these FAQs and give us a call today for more information!

  • What is depreciation?

    Depreciation is the amount of money held back by the insurance company. This is calculated per item, not on the total claim amount. The depreciation is based on how much life expectancy is left in the damaged item. If something is worth $100 brand new and there is 10% of its life expectancy left, the insurance carrier would pay you 10% of the new price ($10) and hold back 90% ($90). Depending on the policy, the depreciation can be recovered once the work is completed and documentation is sent in. Reach out today to learn more from the finest roof repair company around.

  • Do I need to get multiple quotes for insurance work?

    No, you are not required to submit multiple bids or go with the lowest. All roofing companies will perform the work for the agreed-upon amount set in the Statement of Loss. Insurance companies and contractors use software such as Xactimate, which determines the price based on the material and labor rate for the zip code. If you get a quote for less than what is determined by that software, the insurance will pay you less when depreciation is released. They will only pay whatever is invoiced by the contractor. Call today to get started with a quote.

  • Why won’t roofing contractors give me a quote to replace my roof if it’s an insurance claim?

    This is because the only one who wins if we all bid lower than what the insurance company has deemed a responsible amount is the insurance company. Instead of asking for a bid, you should ask about what upgrades and additional items the roof installation company is willing to include for the price. Examples would include Class 4 shingle upgrades, ice and water shields, and extended warranties.

  • How do roof insurance claims work?

    As experts on roof installation, we can tell you there are four main parts to a roof insurance claim.


    - Researching and documenting

    - Calling a roofing contractor

    - Calling an insurance provider and filing a roofing claim

    - Having the roof replaced


    If you'd like to learn more about how roof insurance claims work, contact Wabash Valley Exteriors today.

  • How long do I have to file an insurance claim for hail damage?

    We've seen that most policies written or renewed after 2018 state you have one year since hail damage becomes less obvious after that point, and potential leaks are more likely. Reach out today to get started with our reliable roof repair company.

  • Is it a good idea to give a roofing contractor your insurance paperwork and statement of loss?

    You should never give anything to roofing companies you don’t trust. However, these aren't just private documents, and they only help the contractor understand the claims better. Typically, we find that we can help you understand the document better and inform you on what's covered and what's not.

  • What is a Statement of Loss?

    This is the estimate of what the insurance company has estimated the repairs to cost to bring your property back to pre-loss condition. Call today to learn more from our roof repair company.

  • What is an insurance supplement?

    Supplements are additional items that are required to bring your property back to pre-loss condition. These are either items missing from the insurance adjuster or code-related items required by the city. These are submitted by your contractor for approval. If you're looking for knowledgeable roofing companies, contact us today.

  • Will my out-of-pocket cost ever change or be higher than my deductible?

    If you have the proper coverage in place, no. If you did not have code upgrade coverage included in your policy, this would be your responsibility. Some policies are ACV (Actual Cash Value) meaning there will be no depreciation released. If our roof repair company gets all the documents ahead of time, we can help you understand your out-of-pocket cost and ensure it doesn't change. Give us a call today to get started.

  • What type of roof lasts the longest?

    A roof that's properly cared for, inspected yearly, and repaired as needed can see a lifespan of between 15 and 100+ years, depending on the materials. According to This Old House, you can expect metal roofs to last around 70 years. How long a roof will last depends on the roofing material, environment, exposure to elements, and care methods. Call us today to learn more from roof installation professionals you can depend on.

  • Should I install a Class 4 Impact Resistant (IR) shingle on my roof?

    Most insurance carriers offer a yearly premium discount for this product. The RIO (return on investment) is usually less than three years. Check with your insurance agent if there is a financial benefit to installing them.

  • Are there any hail resistant shingles?

    F-Wave is the only roof covering that offers a hail warranty. They promote that it’s the last roof you’ll ever install.

  • How old can a roof be for insurance?

    The age and condition of the roof should not have a bearing on if Insurance will cover it. Insurance will cover any roof where there is visible storm damage. Sometimes when a roof is in extremely poor condition it is hard to distinguish between storm damage and general wear and tear. This is why we recommend having a professional on-site to review the damage with the adjuster.

  • Why do you not need a bid for insurance work?

    Price should not be a concern when replacing your roof through an insurance claim if you have the right coverage in place. The insurance company pays for what is damaged and brings your property back to pre-loss condition. If you go get multiple bids and go with the lowest bidder, the only one who wins or saves is the insurance company.


    It is not true that you must get multiple bids; you have the right to work with whatever roofing contractor you want. Most importantly: you want to make sure the scope of work is comprehensive and complete and you trust the contract. The price should always be determined by the scope of work, and the replacement cost by using the geographical location to determine that market’s local supply and labor rate.

Still have questions? Our team is happy to answer any questions you may have. Reach out to us at (765) 217-5294 or info@wvexteriors.com.

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